Imagine running a restaurant with exactly enough ingredients for an average Tuesday.
No waste.
Exactly enough staff.
No idle capacity.
Every table occupied at precisely the right time.
Beautiful spreadsheet.
Then a bus containing forty hungry tourists stops outside.
Efficiency often removes slack because slack looks wasteful. Spare inventory costs money. Extra capacity looks underutilised. Additional people reduce productivity ratios.
Until something goes wrong.
The world has an irritating habit of refusing to behave according to averages.
A little spare capacity can look inefficient on quiet days and extremely intelligent on difficult ones.
Perhaps resilience always carries some apparent waste.
How tight is too tight?
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