Monday, September 14, 2026

How expensive is free?

A black payment terminal with a long white paper receipt on orange background

Free is one of marketing's favourite words.
 
Free trial. Free consultation. Free delivery. Free upgrade. Free gift.
 
And yes, free works.
 
The interesting question is what happens afterwards.
 
Free attracts people who value the offer. It can also attract people who value only the fact that it is free. Free can introduce a product beautifully or quietly teach people that the product should  not cost anything.
 
Someone always pays.
 
Sometimes the company.
 
Sometimes the customer later.
 
Sometimes the brand.
 
Price communicates value even when the price is zero.
 
Who's paying?



 
Let us help. Call us now at +60378901079 or visit us at roar-point.com


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