Thursday, June 30, 2016

Do you want to make it better?

Start complimenting each time you get good service, when people go out of the way to help you, when people did more and did better.

Compliment these people and better yet, let their bosses know.

This to me is better than complaining about bad service.

Wednesday, June 29, 2016

What are your advantages?

“There is nothing more vulnerable than entrenched success.” – George Romney, President of American Motors 1948-1962.

What are your threats and challenges?

Tuesday, June 28, 2016

Do you know the answer?

If you don’t, then at least know where to find it and who to ask.

Don’t say “I don’t know” and expect to do nothing.

You know at least one thing – Google.

Start there. Then call some friends.

Are you just plain lazy?

Monday, June 27, 2016

What do you believe in?

Data is fickle. You can manage data a certain way to support the ideas you want to sell in a presentation anyway you like it. You can build a religion around data you want to believe.

Let experience drive your decision. But if you have less than 10 years of experience? Data is your friend. And oh, that old lady in the meeting with the experience? She is your best friend.

What evidence do you seek?

Friday, June 24, 2016

Are you really strong?

Big doesn’t mean strong. Case in point, huge egos are the most fragile.

What’s your weakness?

Thursday, June 23, 2016

How much is your opinion?

Most people want to have opinions. Some love to give their opinions whether solicited or otherwise. But only the rare few want to do the hard work of having good respectable opinions. It’s much easier to hide behind, “Oh it’s my right to have an opinion” than to do the hard work – reading, researching and sometimes reviewing your own stubborn views. 

Murder your own views when necessary with the intellectual humility of a drug discovery scientist when new evidence shows that your opinion is downright deplorable. 

The path to respected opinion is a hard one. Take it anyway. 

Do people value your opinion?

Tuesday, June 21, 2016

Are you too rigid?

You learn from a structure so you can liberate yourself from a structure. 

That’s why you are repeatedly being told to learn the principles. Principles are taught in a structure to make learning easier. Once you have learned the principles, you don’t need the structure. You follow and apply the principles.

Can you tell the difference?

Friday, June 17, 2016

What’s your greatest risk?

The greatest risk is not taking any risk.

What’s the safest way?

Thursday, June 16, 2016

Aren’t they weird?

Interesting, not weird.

We all have different realities.

Seeing others as weird pushes you apart. Seeing them as interesting pulls you in. Immensely more interesting that way considering seeing others as weird creates potential for conflict.

How do you judge?

Wednesday, June 15, 2016

What’s part of the deal?

There are many things that are difficult to put in writing as part of the business deal. Of course, you should always strive to include every scope of work possible. But when it is not possible, when the dynamics of business necessitates that there is a little room for negotiation, a bit of give and take, and ad hoc requests – what do you do?

Well, what you do is build what Charlie Munger calls a “seamless web of deserved trust.” When there is mutual trust, there will be minimal reliance on the process and the papers and the sub-points. 

That is what business hangs on to - a “seamless web of deserved trust.” Better than any contract and agreement. Of course, it takes time to build. You invest your time and you invest your trust, a drop of sweat at a time. 

When requests that were never part of the deal comes up? 

That’s your opportunity to build trust. That’s the neon light that says, “Hey, here’s your future business!” 

Never say, “That was never part of the deal.”

What sort of deals do you make?

Tuesday, June 14, 2016

Are you entitled to an opinion?

“I’m not entitled to have an opinion on this subject unless I can state the arguments against my position better than the people who are supporting it. I think that only when I reach that stage am I qualified to speak.” – Charlie Munger

Monday, June 13, 2016

Do you want to succeed?

Do a little, do it often, do it over a long period of time. I think it’s also called commitment.

I think that’s how Warren Buffet invests.

Friday, June 10, 2016

Why are you blind?

Don’t ignore the obvious. Just because you feel your challenge is complicated, doesn’t mean the answer needs to be complicated. As if complicated answers are the only real answers.

No one knows you? Deploy a medium that gives you the most reach.
Want to engage? Execute something that will get them to react hand, foot and mouth.

Shiny words and claptrap won’t solve your problems.

Thursday, June 9, 2016

Are you making it better?

Making it better doesn’t mean implementing your suggestion. It’s simple to understand but difficult to implement because you will always feel whatever that came from you is better.

Some quick and dirty questions to keep your ego in check:
Does it help meet the objective better than the other options offered?
Do I have expertise in this area?
Will my suggestion simplify or complicate?

Just because you are adding more suggestions doesn’t make something better. Sometimes, shutting up is a better option.

What’s your agenda?

Wednesday, June 8, 2016

Do you want to be an entrepreneur?

Boil down the thousand small things you have to attend to daily, the essence you will get is this: 

You will wonder if today’s sale will be better than yesterday’s sale. Then you will wonder if this week's sales is better than last week, this month's sales is better than last month, and then this year's sale is better than the last. When you have a bad run, you wonder when it will be over, when you have a good run; you wonder how long it will last.

Can I change your mind?

Tuesday, June 7, 2016

What are champions made of?

I am not a champion. Perhaps let the champion of champions tell you.

“Champions are made from something they have deep inside them – a desire, a dream, a vision. They have to have last-minute stamina, they have to be a little faster, they have to have the skill and the will. But the will must be stronger than the skill.” – Muhammad Ali

Monday, June 6, 2016

What’s the best practice?

Brands have been built by zigging when others are zagging.

Going against the grain has its merit. You already know that.

Of course your ass is on the line. But that’s the best kind of reward.

Are you all in?

Friday, June 3, 2016

What’s in your suggestion?

Here’s a secret you already know. The way to make your brand stronger is to do what the brand needs. Not what you are comfortable in executing for the brand.

What are you hiding?

Thursday, June 2, 2016

How badly do you want it?

The road to your objective can sometimes be laden with different sort of obstacles that stand in your way. Some are dead ends, some are just troublesome, yet others are a challenge to scale.

But with each obstacle that you overcome, you become better. Better yet, you become wiser.

Wiser in taking a better path the next time. Wiser in giving up an unworthy pursuit.

There is a time to stop. There is a time to suck it up.

The wisdom to know comes from climbing up enough hills of swords and swimming through enough oceans of fire.

How much valor do you have?

Wednesday, June 1, 2016

What have you done?

What you have done gives employers a hint of what you can potentially do. But make no mistake. Good employers don’t place too much emphasis on what has been done before

They are more interested in what you can do.

What can you do?