What problem does success create next?

A small company wants more customers.
 

It gets them.
 

Wonderful.
 

Now customer service struggles.
 

So it hires more people.
 

Now communication becomes harder.
 

Managers are added.
 

Meetings multiply.
 

Systems are introduced.
 

Suddenly the founder who wanted more customers is attending a meeting about the format of meetings.
 

Every solution changes the environment in which the next problem appears.
 

Success does this particularly well. More sales create capacity problems. More employees create culture problems. More products create complexity. More recognition creates expectations.

 

This is not an argument against growth.
 

It is an argument against believing there is a destination where the problems finally stop.
 

Perhaps progress is simply earning the privilege of solving better problems.

 

Let us help. Call us now at +60378901079 or visit us at roar-point.com