You spoke clearly. At least that’s what you think. The words made sense in your head, the logic was sound, the conclusion obvious. Yet what comes back is confusion and hesitation. Or worse - the wrong action entirely.
Communication is rarely about what is said. It is about what is received. People don’t hear words in isolation. They filter them through context, bias, experience and expectation. What feels precise to you can land as vague, incomplete or misleading to someone else.
Clarity is not proven at the point of speaking. It is proven at the point of understanding.
What are people consistently getting wrong?
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