Of course.
Add enough features to a simple product and eventually you need a manual.
Add enough rules to improve customer service and staff become unable to solve a customer's problem without asking three supervisors.
Add enough messages into an advertisement and nobody knows what you wanted to say.
Improvement has a hidden assumption.
That more of something good must make something better.
It doesn't.
Sometimes the thing people loved was precisely its simplicity, speed or lack of fuss.
Not every improvement improves.
Some merely add.
What did you ruin?
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