I get a sense that a local pharmacy chain in my hometown is shadowing what the big national retail pharmacies are doing. Following their footsteps and such.
This local (ok, regional...whatever) chain must think that, whatever the big chains are doing now is the reason for their success. Big companies carry a big stick (or big sticks as the case may be) to the negotiation table. They can threaten if they want to (and most likely will). They can take bigger risks.
Big boss, don’t look at what they are doing now. Look at what they were doing then. When they were your size. Those lessons will serve you better.
Why do you want to be like them?
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