Are you rewarding loyalty or taking it for granted?

There’s a tiny barbershop back in the days at my hometown. The owner has been cutting hair for 30 years. Most of his customers are the same families that started with him. He knows their sons, their fathers, even their family history. Yet, there’s no “loyalty program.” No app. No card. What he gives is attention and respect. He asks about your life, remembers your stories and charges a fair price.

Big brands with all their data often forget this. They pile on points and tiers but rarely stop to acknowledge the years a customer has spent with them.

Is what you have just a gimmick to keep people in your net?

Let us help. Call us now at +60378901079 or visit us at roar-point.com