Wednesday, November 4, 2026

Are you asking a question or shopping for an answer?

Empty shopping cart and its shadow

Research can be dangerous in the wrong hands.
Not because research is bad.
Because people sometimes know the answer they want before the research begins.
Then the questions are designed carefully. The sample is discussed. The findings are interpreted. Eventually, surprise surprise, the research confirms what management hoped all along.
That is not discovery.
That is shopping.
Good questions risk giving you answers you do not like.
Otherwise, why ask?
What are you hoping to hear?


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