If the people working for you aren’t even using your services and products then you have a problem - especially when they can afford it and on staff purchase as well.
Go ahead; politely ask to have a ‘pantry check’, a ‘freezer check’, a ‘drawer check’ (a wherever your product is stored at home/office check) as part of marketing research. It will unearth a copious amount of insights you can use.
What would they rather use?
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