Wednesday, January 11, 2012

When do you become an arrogant bitch?



Does it happen when you have a booming business, your brand is much sought after and you can’t seem to dish out your goods fast enough?


You give your customers the “take it or leave it” because you have 100 customers waiting eagerly in line to buy. What’s one to lose when you have another 100. You most definitely cannot spare your precious time to answer all the questions that a new customer has for you.


And what about your staff? Are they acting like billion-ass to help you cut down the waiting line?


Is your brand monopolising with contempt?

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